Last updated: [mp key=”date”]
[mp key=”return_days”]-day returns
If you are not satisfied with your purchase, you may request a return within [mp key=”return_days”] days of delivery.
Eligibility
- Items must be unused, in the same condition you received them, and in their original packaging with all parts and accessories.
- Proof of purchase (order number) is required.
- Items that have been assembled, installed, used with fuel, oil or water, or that show signs of use may not be eligible unless they are defective.
- Gift cards and clearance/final-sale items cannot be returned unless faulty.
How to start a return
- Email [mp key=”email”] with your order number and the reason for the return.
- We will reply with return instructions and the return address. Please do not send items back without contacting us first.
- Pack the item securely in its original packaging and ship it using the instructions provided.
Return shipping
If the item is damaged, defective or not as described, we cover return shipping. For other returns, any return shipping cost will be explained in the return instructions before you send the item.
Refunds
Once we receive and inspect your return, we will email you to confirm whether it is approved. Approved refunds are issued to your original payment method within 5–10 business days. Your bank may take additional time to post the refund.
Exchanges
The fastest way to get a different item is to return the original for a refund and place a new order.
Damaged or wrong items
If you received a damaged, defective or incorrect item, contact us within 48 hours of delivery with photos — see Warranty & Replacement.
Cancellations
You can cancel an order free of charge before it ships by contacting us.